Support

Support

We are committed to providing comprehensive support to ensure you have a smooth experience while using the Partner Services API. This section outlines the various support resources available to you, including how to contact our support team, access documentation, and participate in community forums.

Contacting Support

If you encounter any issues or have questions that are not addressed in the documentation, our support team is here to help.

Email Support:

• For technical support and general inquiries, you can reach our support team via email at [email protected].

Phone Support:

• Phone support is available from Monday to Friday, 9 AM to 4 PM (CET). Please reach out to your contactperson at Knowit

Documentation

Our extensive documentation provides detailed information on all aspects of the Partner Services API. Here are some key sections to help you get started and resolve common issues:

• Getting Started: A step-by-step guide to set up and start using the API.

• Authentication: Details on how to authenticate your API requests.

• Endpoints: Comprehensive information on all API endpoints, including parameters, request/response formats, and examples.

• Error Handling: Guidance on how to handle errors and best practices for robust error management.

• FAQ: Answers to frequently asked questions about the API.

Feedback

We value your feedback and strive to continuously improve the Partner Services API. If you have any suggestions or feedback, please let us know:

• Feedback Form: Submit your feedback through our online form at https://feedback.partner-services.com.

• Email: Send your feedback directly to [email protected].

By leveraging these support resources, you can ensure a smooth and successful integration with the Partner Services API. If you need further assistance, please do not hesitate to reach out to our support team.